Frequently Asked Questions for Carpet Cleaning

Ridgeback Carpets is a local, family-owned, professional carpet cleaning service provider. We offer premium-quality cleaning services to residential and commercial customers in the greater Indianapolis area. 

Ridgeback Carpets offers a range of cleaning services, including carpet cleaning, upholstery cleaning, area rug cleaning, and even mattresses!

It is recommended that you have your carpets professionally cleaned at least once a year. However, the frequency of cleaning will depend on factors such as the amount of foot traffic, pets, and children in your home or business.

Not at all! We pride ourselves on choosing the safest chemicals available to treat your carpets. Your pets will be able to roam the carpets immediately after cleaning with nothing to worry about. We even use fragrance-free products to avoid any allergy issues!

There are several factors that can impact the drying times. We suggest having the temperature in your house set between 68-72 degrees to assist with drying. Drying carpet does not like humidity! On average the carpet takes around 6-8 hours to dry. 

We do not currently move furniture. We can assist with small tables and chairs to ensure we get the carpet underneath. 

While we cannot guarantee that we will be able to remove every stain. We will identify any problematic stains before we start cleaning and communicate the possibility of the stain returning. We guarantee that we will do everything we can to satisfy your expectations. We offer a 100% money-back guarantee to ensure you have "peace of mind" when choosing Ridgeback Carpets.